PSDK v3.6 Focus Ring Range

Completed

Comments

8 comments

  • DJI Developer Support
    Dear Developer, Hello, thank you for contacting DJI. I'm sorry to bring you a bad experience. This may be a PSDK bug. I need to retest and then confirm with the R&D team. It is expected to be updated in two weeks. Please wait patiently. If there are results or notifications, I will Will synchronize with you as soon as possible. Thank you for your support of DJI products. Best Regards, DJI Dajiang innovation SDK technical support
    0
    Comment actions Permalink
  • DJI Developer Support
    Dear Developer, Hello, thank you for contacting DJI. Could you please provide a video of your operation? We used the P1 camera to reproduce it, and the focus ring values obtained are consistent. Unfortunately, we were unable to reproduce your problem, so we would like to discuss it with you. Operation steps. Thank you for your support of DJI products. Best Regards, DJI Dajiang innovation SDK technical support
    0
    Comment actions Permalink
  • Robert Clarke

    Videos uploaded to link below.

    All components have been updated to latest firmware versions.

    Using the manual focus control in the Pilot App allows a full range of focus ring value adjustment. It allows setting the focus ring to values outside the reported range of 512 to 2577 from the PSDK's GetFocusRingRange. Setting the focus ring value through the PSDK SetFocusRingValue only allows values within the reported range.

    0
    Comment actions Permalink
  • DJI Developer Support
    Dear Developer, Hello, thank you for contacting DJI. Sorry, we may not be able to access the URL you provided due to company network restrictions. If possible, please upload it to this link. Thank you very much! https://pan-sec.djicorp.com/s/joLnQAMiSodqJ7W Password:dji123 Thank you for your support of DJI products. Best Regards, DJI Dajiang innovation SDK technical support
    0
    Comment actions Permalink
  • Robert Clarke

    Uploaded to link as requested.

    0
    Comment actions Permalink
  • DJI Developer Support
    Dear Developer, Hello, thank you for contacting DJI. Thank you for providing the video file. I have synchronized your video file to the relevant R&D team for confirmation. There will be news soon. Please wait patiently. Can you also confirm the pilot version you are using? This part may also affect this issue. Thank you for your support of DJI products. Best Regards, DJI Dajiang innovation SDK technical support
    0
    Comment actions Permalink
  • Robert Clarke

    Pilot version is 7.1.0.32

    Thank you for your help

    0
    Comment actions Permalink
  • DJI Developer Support
    Dear Developer, Hello, thank you for contacting DJI. Thank you for your patience. Our R&D team reported that the maximum and minimum values were based on the values obtained from MSDK, but the values from MSDK were not accurate. Now align to the value of pilot: P1: 479 ~ 2577 Please refer to this. We will also fix this problem in subsequent Pilots. Thank you for your support of DJI products. Best Regards, DJI Dajiang innovation SDK technical support
    0
    Comment actions Permalink

Please sign in to leave a comment.