Connection Issues with DJI Mavic 3 Enterprise Thermal and Mobile SDK

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Nawaf Al Lawati

• September 24, 2024 12:05

Hey all, 

I am trying to connect my DJI drone to my application to access its camera, but instead of connecting, it just says UNKNOWN_PRODUCT and does not show the video feed. 

I am using MOBILE SDK V5 on Android Studio Koala (17), with the RC being an Android 10 device and I am using the connection activity in the mobile sdk tutorials. 

Has anyone else faced the same issue?

 

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  DJI Developer Support

  • September 25, 2024 09:09

  Could you confirm if you have installed the app on the remote control? What version of MSDK are you using?

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