"Altitude Limit" error
CompletedHi DJI support team,
I'm constantly getting a diagnostic about "Altitude Limit" from the MSDK when I'm flying M350, even though my drone was still on the ground. I also double checked with DJI Pilot 2 and there is no any notification related to "Altitude Limit", and in the DJI Pilot 2 the max altitude for the drone is set to 120m.
So I'm just wondering if this diagnostic is valid? Also if it's possible would support team let me know why it's being triggered? Like is it related to the area that I'm flying? or is it related to something else?
I'm using DJI MSDK 5.5
Thank you every much!
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Could you provide us with a video or image to confirm the appearance of the prompt given by MSDK. Below is the address for uploading the file. https://pan-sec.djicorp.com/s/6SSfk6m9LTdbkWZ dji123 -
Just realized that screenshot is not expandable, sorry.
private void addDJIDeviceStatusChangeListener() {
DeviceStatusManager.getInstance().addDJIDeviceStatusChangeListener(djiDeviceStatusChangeListener = (previousStatus, currentStatus) -> {
Log.i("DJI Device Status Update", "current DJI device status description: " + currentStatus.description() + " " + "current DJI device status warning level: " + currentStatus.warningLevel());
Logger.i("DJI Device Status Update", "current DJI device status description: " + currentStatus.description() + " " + "current DJI device status warning level: " + currentStatus.warningLevel());
djiCurrentDeviceStatus.set(currentStatus);
onDeviceStatusUpdate(currentStatus);
});
}
private void addDJIHealthInfoChangeListener() {
DeviceHealthManager.getInstance().addDJIDeviceHealthInfoChangeListener(djiHealthInfoChangeListener = healthInfoList -> {
for (DJIDeviceHealthInfo item: healthInfoList) {
Log.i("DJI health info Update", "current DJI health info description: " + item.description() + " " + "current DJI health info warning level: " + item.warningLevel());
Logger.i("DJI health info Update", "current DJI health info description: " + item.description() + " " + "current DJI health info warning level: " + item.warningLevel());
}
djiHealthInfoList.set(healthInfoList);
onHealthInfoUpdate(healthInfoList);
});
} -
I hope this message finds you well. I would like to request your assistance in reviewing the performance of pilot 2. When the aircraft is in an area with restricted flight altitude, DJIDeviceStatus does provide a height limit notification. However, I believe that pilot 2 should also provide a corresponding notification in such situations. -
I have reviewed the video you provided, and it appears that the aircraft was indeed in a restricted altitude zone. The "Altitude Limit" notification from the MSDK is therefore justified. I would like to know how this error has affected your usage. Could you please provide more information on the impact it has had? Thank you and have a great day!
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