Remote controller (RC Plus and Pro) and the aircraft (matrice 300 and 350) repeatedly disconnected and reconnected

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3 comments

  • DJI Developer Support
    I would like to inform you that it is not possible to simultaneously run both the pilot and apps developed by mobile SDK. Additionally, running these apps in the background is also not supported. Do you have this problem when two apps are running at the same time?
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  • Kasun Sampath Adhikari

    Yes, we have encountered the abnormality when both the Pilot 2 app and the MSDK app are running concurrently. Specifically, we utilize the Pilot 2 app while the MSDK app operates in the background. However, it's important to note that we do not employ the DJI MSDK functionalities when users are utilizing the Pilot 2 app.

    We only need to get the drone and RC serial numbers before starting the Pilot 2 app.

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  • DJI Developer Support
    Currently pilot 2 and the APP developed by MSDK cannot run at the same time. This problem will be fixed in the next version. The next version is expected to be released in early September.
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