Get sdk mount position error

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Shimpei Fukumoto

Dear Support team,

Now we have been developing the payload camera with PSDK.

When I connect M300RTK and the camera, the error logs are appeared on the console of DJI Assistant 2.

Could you tell me how to solve it?

I can bind the camera on the DJI Assistant 2 window.
But I can't unbind. The message "Cannot get loading info" is shown.

Best regards

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[7.065][linker]-[Error]-[DjiCommand_SendAsyncHandle:872) Command async send error 0

[7.065][linker]-[Error]-[DjiCommand_SendSync:475) sendSync callback timeout

[7.065][infor]-[Error]-[DjiMountPosition_GetOnPayloadPort:89) get payload mount position error: 0x0000000lX.

[7.065][infor]-[Error]-[DjiAircraftInfo_Init:237) Get sdk mount position error. Probably the DJI SDK Adpater has not binded. Please check the bind state of the DJI SDK Adpater and bind it.


 

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6 comments

Date Votes
  • DJI Developer Support
    About the error "Cannot get loading info" Please check that the APPINFO filled in the PSDK and the account logged in with DJI Assistant2 are consistent. And with the PSDK application running to bind and unbind.
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  • DJI Developer Support
    About the error "Cannot get loading info" Please check that the APPINFO filled in the PSDK and the account logged in with DJI Assistant2 are consistent. And with the PSDK application running to bind and unbind.
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  • Shimpei Fukumoto

    Dear DJI Support,

    Thanks for reply.

    I checked APPINFO and login account.

    But still error logs are shown.

    [7.065][linker]-[Error]-[DjiCommand_SendAsyncHandle:872) Command async send error 0

    [7.065][linker]-[Error]-[DjiCommand_SendSync:475) sendSync callback timeout

    [7.065][infor]-[Error]-[DjiMountPosition_GetOnPayloadPort:89) get payload mount position error: 0x0000000lX.

    [7.065][infor]-[Error]-[DjiAircraftInfo_Init:237) Get sdk mount position error. Probably the DJI SDK Adpater has not binded. Please check the bind state of the DJI SDK Adpater and bind it.

    Do you have any other things to check?
    Best regards.

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  • DJI Developer Support
    So is it sitll can't operate "unbind" ?please send your SN and PSDK developer account to dev@dji.com.
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  • Shimpei Fukumoto

    Dear DJI Support,

    I send my infomation.

    SN : 39CDH6K0010009

    Account : shimpei.fukumoto@xacti-co.com

    Best regards.

     

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  • DJI Developer Support
    This SN: 39CDH6K0010009 has been unbound, please try again.
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