Data created when registering MSDK 5.8.0 blocks future DJI Dronelink launches

已完成

评论

11 条评论

  • DJI Developer Support
    If you encounter a crash, could you provide us with the crash logs? Based on your test results, it appears that Dronelink can successfully retrieve the drone's video feed after clearing the cache. However, the sample code from MSDK (MSDK's standard testing tool) can still retrieve the video feed without clearing the cache. Therefore, for the issue you are experiencing, it would be very helpful if you could provide us with a crash log. When you reproduce the crash on Dronelink, if your device has developer options enabled and your computer has debugging tools such as ADB installed, you can use the command "adb logcat -b crash" in the command window to print out the crash logs that just occurred. The crash logs are crucial information for us to identify the cause of the crash. Version 5.9 is expected to be released in April or May.
    0
    评论操作 固定链接
  • Philippe - France

    Thank you for your prompt response.

    Eight logcat incident files have been created and placed in a compressed folder which can be downloaded at: https://transfert.free.fr/zhmiF5W 

    This link is valid until May 20, 2024.

    The files concern each of the 6 tests mentioned in the topic.

    Test 1: logcat_04-21-2024_09-27-46test01ok.txt
    The version of Dronelink DJI downloaded on April 18, 2024 is number 4.9.2 (291) | Kernel 4.9.3

    Test 2: logcat_04-21-2024_09-29-49test02crash.txt
    This test ended with a crash.

    Test 3: logcat_04-21-2024_09-33-01test03crash.txt
    This test also ended whith a crash. Android suggested clearing the cache.
    A new test was performed and also ended in a crash.
    It was found that clearing the cache did not change the result.

    Test 5: logcat_04-21-2024_09-35-19test05dskToRegister.txt
    The application was closed after displaying the request to connect to the network to register the DJI SDK.

    Test 6: logcat_04-21-2024_09-37-02test06ok.txt
    The test ended successfully.

    Test 4:
    logcat_04-21-2024_09-40-30locPreciseTest04ok.txt et
    logcat_04-21-2024_09-42-36locPreciseTest04ok.txt
    These two tests were run with a precise location selection.
    Both of these tests ended correctly, while previously precise localization led to a crash.

    Please feel free to provide further information to help get DJI Dronelink working for a DJI mini 3.

     

    Hardware and software used for these tests

    DJI mini 3 drone; firmware: v01.00.0410

    RC-N1 remote control; firmware v04.16.0500

    DroneLink DJI Version 4.9.2 (291) ; Kernel 4.9.3

    Android smartphone :
    Samsung Galaxy A34 5G sans carte SIM ;
    wifi : Free, Orange ou SFR
    code du modèle : SM-A346BZKAEUC
    Android 14 ; OneUI 6.0 ;
    Build : UP1A.231005.007.A346BXXSBWL2

    0
    评论操作 固定链接
  • DJI Developer Support
    I am unable to access the link you provided. Could you please upload these files to this address? https://pan-sec.djicorp.com/s/nGJi54WS2X2ZgiZ password:dji123
    0
    评论操作 固定链接
  • Philippe - France

    The transfer has just been made to the proposed address.

    0
    评论操作 固定链接
  • Philippe - France

    Here's an additional video detailing the various steps of these 6 tests: https://youtu.be/bjHasTPaRIY

    0
    评论操作 固定链接
  • DJI Developer Support
    I have received the logs you provided me. However, these logs do not contain any crash records, or even SDK and DroneLink log information. Have you tried capturing the crashes using the methods I mentioned above? You can also install the crash capture tool to help you capture crash information.
    0
    评论操作 固定链接
  • Philippe - France

    April 25, 2024 09:30 UTC

    Here are two logcat files obtained with Android Studio linked to the Samsung A34 during tests 2: without deleting data before launching Dronelink DJI.

    They have been uploaded in the space reserved for this purpose:

    https://pan-link.djicorp.com/s/nGJi54WS2X2ZgiZ

    As using Android Studio is a discovery, please let me know if these logcat files are sufficient to get an idea of the origin of the bug.

    0
    评论操作 固定链接
  • Philippe - France

    April 25, 2024 15:45 UTC

    Here's another logcat file generated with Android Studio that shows an installation test (test 1) that displays the camera's video stream correctly.

    This test is followed by 3 attempts at test 2, which consists of relaunching the Dronelink DJI application without first deleting the data. Test 2 tests all lead to the same bug.

    This file is entitled: samsung-SM-A346B-Android-14_2024-04-25_173217.logcat

    0
    评论操作 固定链接
  • DJI Developer Support
    Greetings! I have found the storage path of the crash files in your documents and need you to provide us with these crash files. I have noticed a similar issue in the system with ticket number 105405. Can we reply to that ticket? Attachments cannot be added in the forum, but they can be added in the ticket.
    0
    评论操作 固定链接
  • Philippe - France

    1er mai 2024 13 :45 UTC

    Bonjour,

    Merci pour vos suggestions transmises à Dronelink. Dronelink a proposé une version beta qui fonctionne correctement pour les tests 2 et 3 qui sont maintenant sans bug.

    Concernant ce bug, il restera quelques mystères :

    - pourquoi le bug est apparu exactement le même jour (3 février en France) que lors de l’upgrade vers la version 4.9.0 de Dronelink DJI ?

    - pourquoi le bug ne s’est manifesté que sur le sol français ?

    En tout cas, la résolution de ce bug est la bienvenue car Dronelink saura, maintenant, comment le résoudre pour les versions ultérieures de son application, même s’il ne se manifeste pas aux USA.

    Cordialement,

    0
    评论操作 固定链接
  • DJI Developer Support
    - pourquoi le bug est apparu exactement le même jour (3 février en France) que lors de l’upgrade vers la version 4.9.0 de Dronelink DJI ? --> I am unsure of the differences between the two versions of the DroneLink App. I apologize for not being able to answer your question directly. However, I can explain that the workaround we provide for DroneLink actually bypasses a crash in the registration of the MSDK. Currently, we have only received feedback from users in the European region regarding this issue. It is for this reason that we have confirmed the problem you are experiencing after receiving the crash logs. - pourquoi le bug ne s’est manifesté que sur le sol français ? -->This is what we are going to analyze next, and I have not received the exact analysis results yet.
    0
    评论操作 固定链接

请先登录再写评论。